We understand that you have a life with its own commitments and that everyone has unexpected changes to their schedule. With more than 48 hours notice, we are happy to try to accommodate your schedule to the best of our ability.

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However, if you need to cancel or reschedule with less than 48 hours notice, your credit card will be billed a no-show fee for the missed appointment. At Dougan and Walden Wellness, our psychologist, therapist, and professional staff members are happy to try to reschedule your session as quickly as possible (that appointment will be billed at the regular fee). It is important to realize that “no-show” sessions cannot be submitted to insurance for reimbursement.